Lost/Damaged Package

If your package was lost or damaged during shipping, please fill out the form below and one of our representatives will be in touch with you.  If your package was damaged, please take pictures of the box and the specific areas that were damaged on the bike or frame.  Do not throw away the shipping box or packaging materials.


COVID-19 Update

Due to the current climate pertaining to COVID-19, certain changes have been made to our rental and event schedules. As races that we are scheduled to attend are postponed and cancelled, we will do our best to re-book and attend these events. For those that have rental reservations that have been affected by a change in venue or date, we have a few options. First the rental can be deferred to the new race date. If attendance of the new race date is not possible, then we can honor your rental at another race later in the year or the following year pending availability. If none of these options work for you we can offer a full refund.