After one of our experienced technicians has completed your build, it is test ridden and then the work is double checked against our 40+ point checklist that will accompany your bike. We take special care to pack your bike so that it is protected from the bumps and bruises a package may experience during shipping. We also take care to pack your bicycle so that minimal assembly is required upon delivery.
Once you have removed the packing materials from your bike please follow these steps to assemble your bicycle.
Quintana Roo recommends that you have a professional bicycle mechanic inspect your bicycle before riding for safety purposes. Proper torque specifications should be followed when assembling your bicycle to ensure proper installation of components without damage occurring.
Due to the current climate pertaining to COVID-19, certain changes have been made to our rental and event schedules. As races that we are scheduled to attend are postponed and cancelled, we will do our best to re-book and attend these events. For those that have rental reservations that have been affected by a change in venue or date, we have a few options. First the rental can be deferred to the new race date. If attendance of the new race date is not possible, then we can honor your rental at another race later in the year or the following year pending availability. If none of these options work for you we can offer a full refund.